PRIVACY & SECURITY POLICY

INTRODUCTION

Pedro Luis Olivares will always treat all of your personal information as confidential and fully comply with all EU Data Protection legislation.  We work with the best online security partners to ensure that your payment details are safely encrypted and protected using Secure Socket Layer (SSL) technology. This means you cannot inadvertently send private information through an unsecure connection. We only collect, store and process your personal data in accordance with the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995.

Más información sobre la política de protección de datos en https://www.pedroluisolivaresjoyero.com/es/politica-de-proteccion-de-datos.html

To help us provide the best possible service, we may collect and maintain certain information regarding, for example, the products you purchase, and your billing and delivery information. However, we protect and enforce the confidentiality of this information very strictly, and under no circumstances will we sell or rent it to other businesses or third parties.

We collect information for the following purposes:

- To deliver orders placed by you
- To verify your payment details and prevent fraudulent transactions
- To obtain card authorisation and process payments
- To contact you in the event of a problem with your order
- Where your consent has been given, to contact you with alerts, offers and promotions

We will never sign you up to our customer newsletter without your permission. If you have asked for such emails in the past, but have now changed your mind, just email us and let us know and we will remove your details from our emailing list.

Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms.

Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else.

When using PedroLuisOlivares.com, there are situations in which we will collect, store and use personal information. These situations include:

Placing an order for home delivery

Signing up for email newsletters

Entering competitions

When undertaking these actions, we will collect certain information from you including but not limited to:

Name and Surname

Billing address

E-mail address

As we are always looking to enhance our customer’s experience while using PedroLuisOlivares.com, use of the website is monitored and anonymous data on customers’ use of the website is recorded.
PedroLuisOlivares.com and our online business partners may also collect other information such as the URL you have come from, geographical location, I.P address, browser used and other data.

YOUR CONTACT DETAILS

If you have registered or purchased from us, we may ask for email, address and telephone contact details in order to undertake any services you may have requested from us as for example: purchase of goods, registration for offers or participation in competitions.

You can change your contact preferences by logging into the My Account  section of the site and updating your Newsletter Subscriptions.

SECURITY

We use the very latest 128bit Secure Socket Layer (SSL) technology to ensure that your payment information is safely encrypted, making it virtually impossible for unauthorised access to your details. We work with the very best security partners in the business – our SSL certificate is supplied by Comodo, and Ogone/Ingenico process our secure payments – both companies are world leaders in their fields.

What is SSL and how can I tell that it is in effect?
To ensure your transactions are secure, Pedro Luis Olivares.co.uk employs the latest SSL (Secure Socket layer) and encrypts all payment information.

If the URL of a secure document begins with "https://", the "s" indicates a secure channel to the server. Also, when security (SSL) is present, Microsoft Internet Explorer, Mozilla Firefox and Google Chrome display a padlock icon, which is closed once a secure channel is established.SSL uses public-key encryption using keys of various sizes, 40-, 56-, 128-bit, etc. The larger the key length and number of possible keys, the more difficult it is for unauthorized persons to decrypt or read the message. For example, messages encrypted with a 128-bit key are much more secure than a message encrypted with a 40-bit key. The size of the key is tied to a specific browser installation. This secure site only accepts browsers with minimum encryption strength of 128-bit.

The site provides the maximum level of encryption supported by your browser. When you use this site at work, only the browsers provided or authorized by your employer should be used. When you use this site at home, you can download browsers with 128-bit encryption or higher from Microsoft, Google or Mozilla at no cost other than connection time. The encryption technology in these browsers is subject to EU regulations.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.